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Veteran Affairs

We are registered to provide services through the Medicare Benefits Scheme. So, if you’re a veteran, and a holder of a Gold Card or White Card with the Department of Veterans’ Affairs (DVA), you are eligible to receive treatment at our practice.

Gold Card holders will usually have all their dental treatments funded, provided there is a clinical need for the treatment, while white card holders receive services in line with their recognised conditions. Depending on the types of treatment you need, the dentist will either be able to perform the work immediately and without approval from the DVA, or will need to seek approval from the department before proceeding.

Usual procedures like dental examinations, X-rays and temporary crowns can be done without delay, while some surgical work, dental implants and artificial tooth replacements known as dental prostheses will have to wait till the DVA provides approval.

The good news is that many general dental treatments don’t require approval.

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Annual monitory limit:

You will need to keep in mind that while many standard treatments don’t have an annual monetary limit attached to them, there are some that do. Your dentist will be able to tell you what falls into this category and how much money you have available to spend each year on services.

Some veterans are exempt from these limits:

  • Ex-prisoners of war
  • White Card holders (specific conditions) with a related accepted disability
  • White Card holders (specific conditions) with diagnosed malignant tumor that affects your teeth, mouth or gums

If you have any further enquiries about the DVA dental care program, you can either phone 1800 555 254 (Regional callers) or email generalenquiries@dva.gov.au